BitScope Micro Questions & Answers
Yesterday we launched BitScope Micro and Raspberry Pi blogged about it, thanks Liz!
The response has been huge!
Traffic to parts of our website been much higher than anticipated so our apologies if we're a little slow online.
Demand for the Micro itself is also very strong but we do have stock and we're processing your orders ASAP.
We ask that you check your order history for the latest shipping news instead of emailing at the moment.
We will try to answer every email as quickly as possible but we're a little run off our feet just now :)
For more shipping information please see question 3 below.
We've also received and read a lot pre-sales questions about BitScope Micro so we thought instead of trying tweet, email or comment everywhere, we'd post this short Q&A and blog instead.
1. Pardon my ignorance, but what is BitScope?
It's a digital oscilloscope, logic analyzer, waveform and clock generator and spectrum analyzer in one USB connected device for test, measurement and data acquisition. In the case of BitScope Micro, it's tailor made for Raspberry Pi!
2. Any plans for UK distribution? Any in the EU/Germany?
We sell BitScope worldwide online and ship direct to most countries (those serviced by FedEx and Airmail). That said, we understand that its better in some cases to have local distribution, especially in the EU, UK and other countries that levy VAT so we are working to establish this for BitScope Micro in the UK and elsewhere as soon as we can.
3. When will you start shipping?
Now! We have stock and we anticipate the first shipments (Express and Priority) will start on Tuesday. Standard airmail will start a day or so later. Don't forget about Easter (we'll be taking a few days off) but we expect to be shipping daily after that.
4. Will you hold stock for me?
Yes, if you place a provisional order on our system (just order as normal but choose SAVE instead of PAY at the end). This creates a proforma invoice for you which will remain allocated and valid for 14 days. If stock runs low (which is a possibility if this level of demand keeps up!) we may not be able to hold unpaid stock until we build more.
5. I think this thing looks awsome. I just wish the price was lower!
We hear you and we'd like to oblige but it's a question of volume, manufacture and distribution and we're working on all three fronts. We've done our best to keep the list price as low as we can and we offer volume pricing already if you want band together with some friends for some substantial discounts.
6. Will it be cheaper if bought locally?
We can't say (see question 2). We hope so, at least in terms of shipping and local taxes. In the meantime we're offering discounted shipping for standard airmail and FedEx Priority orders until the end of April for BitScope Micro.
7. Please could you provide a series of tutorials?
Sure! We have a lot planned for BitScope Micro and Raspberry Pi over the coming months. Tutorials to help you learn how to use it and others to teach you how to program it. Not just coding for BitScope but to teach and learn physical computing, electronics and more using BitScope. For more about us in education have a look at BitScope Ed.
8. Thanks for making this amazing tool folks!
Thanks, you're welcome :)
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